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"I have had many projects with Webstix over the last several years. The guys at Webstix are innovative, creative and ultimately drive traffic to the Mortgage 2000 website. Most importantly though is that Webstix brings tangible results to Mortgage 2000 from the Internet."
- James Mercado
Mortgage 2000, Inc.

Tony Tony Herman
Project Manager – Webstix, Inc.
tony@webstix.com

PCI Compliance for Websites

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Written by Tony Herman   
Tuesday, 20 July 2010

If you run an e-commerce website, your merchant account provider is going to make sure that you are PCI compliant. Part of the compliance is with your website. It's important to know that how your website is set up is only a part of the total PCI Compliance standard - not the whole thing. There are other parts that include the computer(s) you use to access the website to check for payments.

Webstix has helped a number of clients become PCI Compliant with their website. If we get the reports, then we can make whatever adjustments are needed on the website and/or server to help your website become PCI Compliant. Since we've done this for a number of sites, our servers are in good shape in regards to being PCI Compliant.

It is best to get a third party service to verify your PCI Compliance. We are not certified to do it and to protect yourself, you should have a third party involved. There are several available. One that several clients seem to be using is Security Metrics. There are others available and you should decided for yourself which one to use.

Here are some more resources on what PCI Compliance is and what you need to know:

-Tony


Incoming Links!

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Written by Tony Herman   
Friday, 16 July 2010

I get asked all the time about how SEO works and most of it is really about getting incoming / inbound links. Let me explain what's involved in doing that as well as some things to definitely avoid.

Think of a link to your website as a vote for your website. The more votes you get, the higher you rank. That's the nutshell version of SEO. It does get more involved though.

The text you use, for instance, to link to your site matters. Do this. Go and Google "click here." The top result is Adobe Acrobat Reader but why? Well, many different sites, all over the Web have links where you can download Acrobat to view PDF files and the linked text that points to this page is "click here." Now, what does "click here" have to do with the Adobe Acrobat Reader? Nothing at all. This just shows you how Google works. Google sees many, many sites using that text (anchor text, we call it) to link to that site, so that site ranks high for that keyword. Pretty simple, actually.

So even on your website, you need to get out of the habit of writing sentences that end with the words "click here." I know you want to do it but stop. Here's an example:

To apply online, simply fill out our online application - click here.

Change that to:

To apply online, simply fill out our online application.

What you've then done is linked the text "online application" to the online application page. Do that enough times on your site and now you're shaping your website, telling Google which pages are for what. The more your do this, the more link shaping you do. It can get even more complicated than that with "no follow" links but at least do this much and you'll be in better shape. You need to help Google help you. This is so simple but so often people do not write this way. Write normally and link the correct text.

What is the correct text?

Good question! Very good question. I tell people that we can help them rank high for their keywords but the work involved will depend on the keyword. Ranking high for "digital cameras" is going to take a lot more work (lot more) than ranking for "Madison WI painters." A very important step is to find the right keywords. You want keywords that you can rank for easily and keywords that people are searching for. I can write a short book on doing that and there are some other posts here in my blog about doing that but know that the right keywords matter. You go for the low hanging fruit first and work your way up the tree.

So how about those inbound links?

Right, I'm getting to that. Thanks for the reminder.

Now that you know how to link and what text you use matters (and what pages you set up as targets matters, too), you probably want to know how to get inbound links. In general, links from websites with a higher Google PageRank will help you more. They will pass the PageRank on to you. PageRank, however, is not the "end all, be all" of SEO. Not at all. Really, any link will help you. Get them from as many sites as possible. The more relevant the site (or page), the better.

Or page? What does that mean?

Yes, a relevant link from text that's about what you do is a good link. If that text is on a page that has to do with your keyword, even better. If that page is on a website that just has to do with your keyword, better yet. So just a link exchange is ok. A link in an article, better. A link in an article on a relevant website is the best. If that website has good PageRank, then that's ideally what you want.

How do you find these sites?

Yes, that's the problem. It takes time. If it were easy, then everyone would be doing it, right? I'm glad it's not easy because then we can do it and it'll work since not everyone is doing it. Confused yet?

We have access to many website directories that will help your site rank well. Along with that, we have access to article website networks and some of our own websites that have some authority with Google. That's very powerful. A few, well placed links can get you from page 5 to page 2 pretty easily. It's that last climb up to page one and then up page one that's the most work - but we can do it.

Can I do this myself?

Yes, it's true. If you have the time, you can do this yourself. Most business owners I know do not have this kind of time. They would rather run their business and instead turn to the experts who know how to dive in and do it rather than waste time waiting to learn how to do it. That's key. Doing it sooner than later makes a huge difference to your bottom line. Time is money, right?

-Tony


SEO Email to a Client

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Written by Tony Herman   
Wednesday, 09 June 2010

Here's an email I just sent to a client and I thought it would be good content to post here:

Well, there's a bit more to it than just changing some words on your website to make your site rank higher. On some websites with less competition, you can do that and have some success. With the industry you are in, it's more competitive and you'll need to do more. This includes, but is not limited to the following:

1. Adding content to the site - you need to look like an authority on what you do. Google wants to give people the best results. You can't trick Google. You need to have the content to back up what you're saying.

2. More keyword research and cross linking - Further keyword research should be done and certain pages should be targets for certain keywords. Again, this comes down to having enough content since you can't do that with very little content.

3. Inbound links - the more sites that link to you, the better. Each link is like a vote for your website. The website with the most votes in its category wins. We can do this for you as well and it's beyond our initial, on-site SEO work.

Regarding a budget for this, if you made $1000 on a job and put that into your website (copywriting, marketing, SEO) and got 10 jobs from it - is that worth it for you?

Honestly, I'll often send this type of email to a client after they ask what you're asking and then never hear from them again. The few that do get our help get better results and return on their investment. There's simply more competition on the Web now than a year ago, than five years ago. It's going to get even tougher. The fact is, your competition is investing time and resources into coming up first in searches and you can't get by unless you do it as well.

And that's the truth. It IS getting tougher to rank high. Gone are the days when you can just change some text in your title tags and see an instant boost. That's part of it but there is so much more. How much more completely depends on what your competition is doing.

People ask us how much SEO costs. It's completely variable. It will depend on your industry, keyword volume and your competition. Luckily, today it's still fine to throw about $1000 toward SEO and see some results - for most companies. If you want us to do that for digital cameras, then multiply that by about 100 and you're in the neighborhood.

And $1000 is very cheap. Businesses spend more than that on print ads - easily! I've got close connections to some big players in the SEO world and they are doing multi-million dollar contracts, just for SEO. If you can't at least spend $1000 for SEO, then forget it - you don't understand the industry that well and don't understand how you'll get return on your investment. I know SEO is this mystical thing but it's really not. I've got plenty of posts here on my blog that explain that, so I won't repeat it here. It takes money to make money, right?

-Tony


Website Maintenance Plans

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Written by Tony Herman   
Wednesday, 09 June 2010

As people are finding out, it's important to have your website up to date. It's now, more than ever, the first place where people will go to find out about your business. And that makes sense, too. The Web is everywhere - in about every home, at the office, at coffee shops and on phones. People are now used to having the Web wherever they go. Sites like Facebook and Twitter thrive on having the very latest information possible available. If you're website is 2 months old, it has cobwebs on it. Researching anything is only a few seconds away.

Make sure you're not giving people old information and make sure you're not holding back information that they should have.

"Who Updates the Website?"

I'm sure that's a question that company presidents say a lot. They understand the importance of the website but are wondering who is responsible for it. Maybe it's someone who is tasked with 10 other jobs that take priority over updating the company website. That just doesn't work in today's market. Someone should be updating it at least weekly, if not more.

We just started working with a local insurance company here and they have someone they just hired whose job it is to keep the website updated along with all their social media sites. Yeah, she gets paid to tweet and update Facebook but the company sees the value in having updated information and reaching a younger demographic who are using sites like Twitter and Facebook. This just shows you how important up to date information really is.

"Who Can Update the Website?"

If your company isn't blessed to have someone on staff to update your website, then it makes a lot of sense to outsource it. It's much cheaper than hiring someone to do it and you still get the website updated frequently. Because you hire a website design firm to do the work, it's being done by experts who test their work in multiple browsers and know how to fix things that have programming behind them. It's very difficult to find one person that can do great design, work on SEO and do programming work. I think there are 3 of them out there and they're all doing very well. :-) That's why it makes tons of sense to hire a website firm that has a team of these kinds of experts.

Website Maintenance Plans

There are many kinds of web maintenance plans out there. Some require that you pay a monthly fee, like a retainer, for have that web design firm available. Other plans have you only pay for the work that you need done. Some plans may work better for different companies but most small to medium sized businesses will find that the pay-as-you-go type of website maintenance plan works the best for them.

Here at Webstix, we have a system called "Maintenance Blocks" that works very well. It's a pay-as-you-go type of system.

Maintenance Blocks

Here is how our Maintenance Blocks work:

  • Each block is a half hour of time.
  • You can use that time for anything you want: design, updates, programming or SEO (we don't clean windows, sorry)
  • You get an account set up where you first deposit blocks and then tell us how to use those blocks.
  • We quote the website maintenance work before we do it (unless you give us the go ahead right away).
  • We stick to that quote unless the scope of work changes - in that case, we'll re-quote the work.
  • We deduct the blocks and the rest stay in your account for future use.

The pricing of a block will vary. They are pre-paid, so the more you buy in advance, the better rate you get.

Find out more about Maintenance Blocks now or get right into it and submit a website maintenance request.

Get that website up to date!
-Tony


Happy Birthday, Webstix!

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Written by Tony Herman   
Tuesday, 01 June 2010

Webstix is 9 years old today and starts year 10 - happy birthday!

-Tony


The Top Spot on Google

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Written by Tony Herman   
Thursday, 27 May 2010

As a follow up to my last post, Playing Monopoly - The Top Spot in Google, I found this article today:

Link Building is Still a Numbers Game (www.seosmarty.com)

When it comes to ranking being first is the only thing that matters. Last month I had a site that has been ranked #2 for it’s main keyword move up to #1, want to see what the traffic was like?

The article shows that being #1 is 7 times more traffic than being #2. Seven times!

Ok, that's just this one site in particular, but it still makes that same point as my last post. You really can't stop at #2 if you've worked hard to get there. How much more traffic you get is going to depend on your keyword and how much traffic (queries) that keyword gets. That's really what you can say.

How Does SEO Work?

I've found one way to easily explain the magic of SEO to people and it can be done in less than a minute. There's really no magic at all. SEO is pretty simple. Here goes:

  1. Google "click here".
  2. What website do you get?
  3. Why?

Think about it. Why would that website be relevant for that search. They have nothing to do with each other - nothing at all but yet it's the top result and isn't going anywhere. It's simply because there are links to that page on probably every 3rd website out there. The text that is linked are the words "click here" so that's why that site (that page) ranks #1 for that keyword.

So how do you get your website ranked high for a keyword? Get lots of links to it from lots of different websites. There you go... simple.

Oh, and as I always say... don't link the words "click here" on your site. Don't write sentences like this:

To view our beautiful website portfolio, click here.

Instead, write this:

View our beautiful website portfolio.

And then Google will see the link to that page (portfolio.html) and think that page you're linking to must have to do with "website portfolio." Even doing this within your own website - especially from your home page - creates a "link net" which fine tunes your SEO linking and sends the right traffic (juice) to the right page.

So, as you can see, SEO is simple but yet complex. There are things like going about getting all those links from other websites and choosing the right keywords that takes skill and using the righttools - just like you'd hire a construction company to build you a house, not a mechanic.

Happy Memorial Day - Thank You, Vets!
-Tony

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