Get More Services, Be Better Protected and Sleep Better at Night!
If you run a WordPress website, you know that there are updates for it all the time. Not only do you need to apply the core updates that come out but you need to update your theme and plugins but those updates seem to come out weekly. You’re not a website expert, so what do you do?
And since WordPress is the most popular software to run websites on, you know that hackers are going after those websites, making your website a target. Your website is important for your business, we all know that…
Can you afford for your website to be down a few days while it’s being rebuilt?
How much money or leads (or trust) would you lose?
Webstix Website Care offers you the support you need to keep your website’s software up to date continually and it’s affordable! Select from our affordable Bronze plan or take it to the max with the Platinum website care plan – it’s up to you!
Look at ALL You Get!
- Cancel Any Time - No Long Term Contracts
- Your Own, Dedicated Support Team
- WordPress Core Updates When They Come Out w/Testing*
- Plugin Updates Weekly w/Testing**
- Theme Updates***
- Nightly Website Backups - You Get an Email
- Database Repair and Optimization Weekly
- Access to Private Resources and Videos at Webstix.com (Coming Soon)
- Uptime Monitoring and Performance Scan
- Training Videos Inside Dashboard
- Divi Theme Updates
- Scan for Broken Links
- Monthly SpeedTest Report
- Spelling and Grammar Checker
- Domain Name Concierge Service
- Monthly Maintenance Report
- Monitor Google Search Console for Errors
- VIP Priority Support
- SEO Report - Rankings and Keywords
- SEO Report - New Keywords and Suggestions
- Heat Mapper Statistics on Website (worth $89/mo)
- Monthly Coaching Session by Phone
Webstix Website Care - The Benefits
Cancel Any Time - No Long Term Contracts
There is no contract for this service. As soon as you see that we’re not providing value, go ahead and quit with 5 days notice – no questions asked.
Your Own, Dedicated Support Team
You get a dedicated team that knows your website. They work with your website the whole time and understand it well.
WordPress Core Updates When They Come Out w/Testing*
When there’s a new WordPress update, we’ll take a backup, manually upgrade your website and then test it to make sure everything works right. This is WAY more than the normal WordPress automatic updates.
Plugin Updates Weekly w/Testing**
Every week, we check your website for plugin updates. Your website software is only as strong as its weakest link, so it’s important that every piece of it stays up to date.
Along with checking plugins, we check for theme updates every week as well. It’s good to have eyes on your website every week.
Nightly Website Backups - You Get an Email
Your website is backed up every night – both the database and files. You get an email with a link to that backup, which you can grab and have, whenever you want. A fresh copy of your website is always available to you.
Database Repair and Optimization Weekly
We run software every week that repairs and optimizes database tables to keep your website running as quickly and smoothly as possible.
Access to Private Resources and Videos at Webstix.com (Coming Soon)
You get a login to resources, tips and videos that the public does not get. You’ll get tips on how to add content to your website, get more traffic and keep it running quickly.
Uptime Monitoring and Performance Scan
You will know instantly if there are any problems with your website domain name or hosting by having it monitored every 15 minutes.
Training Videos Inside Dashboard
Get videos in your WordPress dashboard that help you learn different aspects of WordPress. When a change happens with the WordPress Dashboard, these videos get automatically updated so that you’re never lost. They are always there to give you help and guidance.
Scan for Broken Links
Fixing broken links contributes to website health, which Google likes. You get a report of any links that aren’t working so that they can be repaired.
Monthly SpeedTest Report
Make sure your website is loading quickly with a monthly report. If there are problems, we can give you guidance on what to fix to get it running faster again.
Spelling and Grammar Checker
We scan all pages of your website for spelling and grammar mistakes so that they can be fixed. This keeps your looking good in front of your customers.
Domain Name Concierge Service
Never be surprised when your domain name expires. We get your domain name registration information and keep it on file. When it’s time to renew your domain name, we send you this information so that it’s easy for you to renew it.
Monthly Maintenance Report
A report on what was done with your website helps you know everything is under control. These reports also help keep a history of what work has been done on your website.
VIP Priority Support
Move to the front of the line (just like at Disney World) when your maintenance requests are sent in. We give you a special email account so that your requests are attended to first.
SEO Report - Rankings and Keywords
Every month, you get a report on where your website ranks and which keywords are performing the best.
SEO Report - New Keywords and Suggestions
This monthly report shows you, which new keywords have started working for you. This guides your content development and helps your website rank higher and higher every month.
Heat Mapper Statistics on Website (worth $89/mo)
Our heat mapper service helps you understand website visitor behavior. With this knowledge, you can confidently make design improvements to your website to help drive more conversions – sales and leads.
Monthly Coaching Session by Phone
Have regular contact with experts at Webstix to help you meet your goals. You get a time each month to call in and ask any questions that you have and get consulting to help your website (and business) perform better. You get your own coach!
Terms And Disclaimers
In order to keep a website up to date, it first needs to be up to date. If we find that the core WordPress software, plugins or themes are more than just 1 version behind, we’ll get you a separate quote for first getting your website up to date. Once that work has been completed, we’ll then start you on this program (should you sign up) and that is when your start date will be set to.
In order to make sure upgrades take place with minimal to no disruption or errors, we turn off any automatic WordPress upgrades since there can be plugin compatibility issues when there's an upgrade. There can also be difficulties knowing what changed. In order to ensure upgrades go well, some human intelligence is needed.
WordPress upgrades due to server software upgrades are not included and are an additional cost we will quote. These kinds of upgrades may include upgrades to PHP, the database (MySQL), or other related services that affect the website.
* If the WordPress core files are customized, we will not be able to perform the upgrade without your approval. Updating the customized WordPress core files involves re-coding and custom programming. If you need this service, we will send an estimate and get approval from you before we proceed with the work. There is a limit of 3 Maintenance Blocks per update (1.5 hours) and if an update requires more than that, we will provide you a quote.
** If a plug-in is customized, we will not be able to perform updates without your approval. Updating a customized plug-in involves re-coding and custom programming. If you need this service, we will send an estimate and get approval from you before we proceed with the work.
*** If the theme is customized we will not be able to perform updates without your approval. Updating a customized theme involves redesigning, re-coding and custom programming. If you need this service, we will send an estimate and get approval from you before we proceed with the work.
**** If there are tweaks that need to be made to a website to make sure it works after there's an upgrade, the time allowed for that upgrade is a half hour (1 Maintenance Block). If we see more time than that will be required, we will first get you an estimate and get approval from you before we proceed with the work.
These terms are subject to change without notice.