{"id":1535,"date":"2020-02-11T14:25:21","date_gmt":"2020-02-11T20:25:21","guid":{"rendered":"https:\/\/www.webstix.com\/website-maintenance\/?p=1535"},"modified":"2020-12-18T00:48:37","modified_gmt":"2020-12-18T06:48:37","slug":"site-experiencing-technical-issue-meaning","status":"publish","type":"post","link":"https:\/\/www.webstix.com\/website-maintenance\/site-experiencing-technical-issue-meaning\/","title":{"rendered":"Your Site is Experiencing a Technical Issue &#8211; What This Means"},"content":{"rendered":"<p>You may have received an email like this from your WordPress website and don&#8217;t know what to do:<\/p>\n<p style=\"padding-left: 40px;\">Howdy!<\/p>\n<p style=\"padding-left: 40px;\">Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.<\/p>\n<p style=\"padding-left: 40px;\">In this case, WordPress caught an error with one of your plugins, Jetpack by WordPress.com.<\/p>\n<p style=\"padding-left: 40px;\">First, visit your website (https:\/\/www.yourdomain.com\/) and check for any visible issues. Next, visit the page where the error was caught (https:\/\/www.yourdomain.com\/wp-admin\/plugin-install.php) and check for any visible issues.<\/p>\n<p style=\"padding-left: 40px;\">Please contact your host for assistance with investigating this issue further.<\/p>\n<p style=\"padding-left: 40px;\">If your site appears broken and you can&#8217;t access your dashboard normally, WordPress now has a special &#8220;recovery mode&#8221;. This lets you safely login to your dashboard and investigate further.<\/p>\n<p>This is a new feature from WordPress where there&#8217;s more tracking of errors to help you keep your website running smoothly.<\/p>\n<h2><img decoding=\"async\" class=\"alignright size-thumbnail wp-image-1035\" src=\"https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a-150x150.png\" alt=\"WordPress logo\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a-150x150.png 150w, https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a-300x300.png 300w, https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a-100x100.png 100w, https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a-50x50.png 50w, https:\/\/www.webstix.com\/website-maintenance\/wp-content\/uploads\/wordpress-logo-a.png 500w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>What to Do &#8211; Follow These Steps<\/h2>\n<p>If you get this message, here is what you should do:<\/p>\n<ol>\n<li>Don&#8217;t panic.<\/li>\n<li>Go check your website&#8217;s home page and see if it loads fine. If it does, then there&#8217;s probably not a major issue but you should still get it checked into.<\/li>\n<li>Contact your website developer or company doing your website maintenance for you and ask them for help. You may need to have your website database and\/or files restored from backup if there&#8217;s a big issue.<\/li>\n<\/ol>\n<p>Many times, if this happens, you need to go into Recovery Mode and then disable\/deactivate a plugin or several plugins in order to get your website back running again.<\/p>\n<p>If you don&#8217;t have a technical partner for your WordPress website, then consider hiring Webstix to help you. We have a special for new clients where you get 2 hours of work for just $87. That 2 hours should cover this kind of error, so <a href=\"https:\/\/maintenanceblocks.com\/support-request\/maintenanceblocks\/submit_a_project\/webstix\" target=\"_blank\" rel=\"noopener\"><strong>find out more &#8211; click here<\/strong><\/a>.<\/p>\n<p>-Tony<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may have received an email like this from your WordPress website and don&#8217;t know what to do: Howdy! Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email. In this case, WordPress caught an error &#8230;<\/p>\n","protected":false},"author":12,"featured_media":1035,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-1535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-our-blog"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/posts\/1535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/comments?post=1535"}],"version-history":[{"count":4,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/posts\/1535\/revisions"}],"predecessor-version":[{"id":1539,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/posts\/1535\/revisions\/1539"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/media\/1035"}],"wp:attachment":[{"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/media?parent=1535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/categories?post=1535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.webstix.com\/website-maintenance\/wp-json\/wp\/v2\/tags?post=1535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}