Webstix offers web hosting services and also partners with other web hosting companies and services in order to provide a wide variety of hosting services. We do this so that when you hire us to do your site, you don't have to worry about finding and arranging a web host. We want you to run your business and we'll take care of your website.
What are the Benefits of Hosting with Webstix?
The benefits of hosting with Webstix include:
- Premium Web Hosting
- Security and Updates
- Monitoring / Software Upgrades
- Partner Relationship
- Open Communication
Webstix Website Hosting is Premium Web Hosting
Webstix has several dedicated servers that are specifically set up to work well with the CMS you are using. We are using the very best dedicated web server host in the nation, a company called Rackspace, which offers the best support and uptime available. Our dedicated servers are completely controlled by Webstix but we also rely on the on-site expertise and assistance by Rackspace staff as needed.
Unlike the average run of the mill hosting company, that would put hundreds or maybe thousands of websites on each web server, Webstix know all the websites being hosted and we do not allow just anyone off the street to set up a website on our servers. This exclusivity benefits and protects all of our hosting clients. Because of this, we do require that all websites being hosted on our servers be up to date with their software versions and patches.
Security and Updates
Webstix security arrangements include a sophisticated private firewall and, as a result, we have experienced relatively very few compromises. We work hard to keep your website running and, needless to say, more happens behind the scenes than you probably know. Upgrades to the operating system on the web server and supporting software located on the web server happens weekly.
Your website is backed up every night and each server is equipped with redundant hard drives (RAID). Thus, if one hard drive crashes other hard drives continue to work and there is no downtime.
People and companies on other hosts may tell you that their website is continuously down and it is because they are using cheap hosting that is shared with all kinds of people where one bad apple can spoil the bunch. We consider Webstix hosting to be for mission critical websites and for companies that do not want the headaches that come with cheap hosting. This is not to say there will never be a problem but we definitely have the record showing very few problems and that is on purpose.
Monitoring / Software Upgrades
Another benefit of having Webstix host your website is our ability to monitor and watch over your website. Not only do we make sure the server is running, we keep track of each program and module that your website utilizes and when servers are upgraded with new software, we are able to communicate with you quickly with regard to what kind of upgrades and updates might be needed.
Likewise, if a module is upgraded we know about it and can advise you of your options. Very few, if any, web hosts provides this service and the lack of this kind of important oversight is often the main reason for websites being hacked or compromised. If this service was not provided by Webstix you would essentially be on your own and since very few organizations have the in-house expertise to do this kind of monitoring, it is one of the main benefits of hosting with Webstix.
Another valuable benefit is simply the relationship we have with our hosting clients. We can always be reached on the telephone or via email and we are available to answer questions and to provide information to the best of our knowledge. These questions are not always related to web hosting or web servers. We receive hundreds of questions from our clients each year with the subject ranging from how to analyze web site statistics, Search Engine Optimization (SEO), CMS functionality and online marketing. Of course, although there are instances where a question involves a lengthy investment in our time and resources, we generally do not charge for speaking with you on the phone or answering a question. We enjoy this interaction and we appreciate the fact that we are your trusted partner with regard to most things related to the web and the Internet. We think that is how it is supposed to be.
Finally, when Webstix hosts your website you will never be in a position of being in between the provider of the software and the hardware (i.e. the web server). When there is a problem – and from time to time, there will be - Webstix is able to work both with your software and the web server. You will never hear “you need to call your web host about that issue” since we are available to work on both. This can save you a lot of time and prevent headaches.
Is This Not for You? Choose Other Website Hosting
We realize that not all business see the benefits of having premium website hosting and how they can save time and money with reliable hosting. For them, we would suggest signing up with a website host like Hostgator.com where the rates are cheaper. We've had several clients use them with success. Just know that you will be solely responsible for your website being up and you will have to do maintenance tasks like upgrades, patches and fixed. This can be time consuming if you don't know what you're doing.
Most companies we partner with would rather run their business than learn the ins and outs of PHP and databases.
We Suggest Hostgator
Yes, good question. We can (and have, many times) installed websites on other hosts. Sometimes, website installations go smoothly but sometimes, they do not. We can't possibly predict what may or may not happen simply because it's not our environment. We don't typically use proprietary software, so that's not the issue at all. There are different versions of PHP out there, different versions of MySQL and so on. Also, the Control Panel (cPanel, Plesk, something proprietary, etc.) we get to work with sometimes is a factor and limits us. Again, one that we like is Hostgator.com but it's your choice.
We typically give some time (about an hour) to do an installation on another host. After that, we may have to start charging for our time.
Some things we encounter / tips / thoughts:
- We may have to go back and forth with your host. To help us with that, please make sure we have permission to contact your host directly.
- We definitely need Control Panel access. Feel free to change your passwords later if you want.
- If we have SSH access, that makes things easier.
- If we have access to the access_log and error_log files, then that can help us troubleshoot anything that comes up.
- Please check with us for the requirements of the software being used for your website (WordPress, Joomla, Magento, Dot Net Nuke, Drupal, etc.)
- Make sure you have access to your domain (the username and password for your domain name registrar).
If we are doing an installation on a web host that you are providing, then we can do a test installation in a subdirectory - so as not to disturb your existing website. We may require this (which could take extra time) if we feel like there could be potential problems with your host. With brand new websites on new domain names, this most likely would not be required.
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