One question we sometimes get is how to transfer a website from another host over to us. It's not too difficult but there are a bunch of steps that need to be followed.
This article will outline the general process for moving a website from another host over to us.
In a nutshell, we'll get your website files (usually a zip or tar file with permissions preserved) and a database dump (export) file. Sometimes, it's all together in one zip or tar file. We'll then create the space on our server and set it up under your domain name. We can then test it internally to make sure everything works fine - sometimes there are some programming libraries or other things needed.
Once we see it's working fine, we'll ask you to change DNS or you can give us a login to change DNS for you. It then takes anywhere from 1 hour to 24 hours to change everywhere. You can then shut down your old hosting account in a day or two as long as you don't need it for email or any other server (you are responsible for this - we will not do it).
Think about DNS like this... it's a place for your domain name where we can point email to one server or the website to another server and so on. A domain name is kind of like a phone number. If you move your business to another building, your same phone number can be pointed to the new location. It's kind of like that.
We usually like to make one, minor change to the home page so you can tell if you're seeing the website on our server or not. If you're not seeing it at our hosting at that point, then you might need to troubleshoot your internal network.
This process usually takes 2 business days or so. It's important to test the website to make sure everything works fine. We will guide you through this process and the steps above may vary per website.
Webstix generally gives any client signing up for our hosting that pays 1 year in advance up to 2 hours or time to help you through this process. When we go over 1.5 hours, we'll send you an update on our time and give you an estimate of how much more time we think it will take to get this work done.
If we need access to your hosting at GoDaddy, here's how to do that:
https://www.godaddy.com/help/give-others-access-to-my-godaddy-account-12376
and you can delegate access to: info@webstix.com.