I just talked to a potential client on the phone and then followed up with an email. I thought I'd post what I wrote because it seems like many people out there are in this situation.
Her situation is that she was tasked with updating the website because it was out of date. Changes were not maybe done for a year or more. She really had no idea where to start or what to do. She just knows that she needs the website updated soon with new information.
Hi (name removed),
Thanks for the call. Yeah, it can seem overwhelming to update a website if you don't quite know where to start or what to do. That's why we offer our services - to help people in your situation.
- Website Maintenance -
We offer Website Maintenance services. This is where you tell us what needs to be done and we take care of the updates for you. This is what you'll want to do if you need updates done right away.
The way we can do this is, you can send us a list of your changes. We'll then quote what it would take to get those changes done.
We might come back and say that all the updates you want done is 4 hours or maybe 6 hours (we'll have to see what you need done, of course). The way we price it is with something we call "Maintenance Blocks." One "block" is a half hour of time. So if it was going to take 4 hours to get everything done, then that would be 8 Maintenance Blocks.
The way Maintenance Blocks work is that they are pre-paid. The more you buy, the bigger discount you get. Our best price (for a 48-pack (24 hours of work) is $37.38 per block (per half hour). If you don't buy blocks, then we simple charge our normal hourly rate of $115 per hour.
Here's more info on Maintenance Blocks and pricing:
To get a quote started, just email me what you need done.
- What We Need -
To get started with either maintenance or a Content Management System, we'll need your FTP information. This is a way to login to your website, see the files and make changes to them. This page explains in more detail what we need:
Please look this over and let me know if you have any questions.
Since your company website is the first impression people have of your business, you want to keep it updated so that you make the right first impression. With Webstix Website Maintenance, there's now no excuse to not have an up to date website! Let's get to work!